Testimonials

Customer Comments
We’re always pleased to receive feedback from Triflow customers. Here’s a selection of comments you’ve made recently…

From Daniel Howard, via email:

“I wanted to say thank you so much for your superb efficiency, kindness and outstanding customer service. From the moment I contacted you, you were nothing but friendly, helpful, courteous, kind and efficient in resolving my issue...”
 

From Professor Ian Wells, Guildford, Surrey:
"Thank you for your most helpful advice concerning our Triflow Moderne tap. You might be interested to know that when our supplier tested the purity of the water using a TDS meter, he could detect absolutely no contamination whatsoever; the water coming out of the Triflow was registering only 22ppm of TDS."
 

From Dave Friston, via email:
"I am a regular customer of yours and you are far too friendly and efficient. It is always a pleasure to talk to your agents at customer services. This is all very worrying in these days of poor service and disinterested staff. I ordered a new housing assembly yesterday and it arrived this morning. STOP IT! It should take three weeks and four phone calls to chase the order before the wrong goods are delivered. Getting the right goods delivered the following day made me have to sit and have yet another G&T!"
 

From Elizabeth Joel-Fenn, via email:
"Thank you for the extremely efficient and helpful way you acted regarding our leaking Triflow tap. My husband has successfully fitted the new seal that you sent us and I am delighted to have my filtered water supply reinstated. It warms our hearts to think that this service still exists in this day and age – so very well done!"
 

From Simon Odom, Odom Maintenance Services:
"Hi, I’m writing to pass on my thanks for such a fast response to my request for a replacement part for my Triflow tap. I phoned for the required part yesterday afternoon and it arrived on my doormat this morning – excellent service!"
 

From Ms Edwards, Oadby, Leicester:
"Thank you very much for sending me the repair kit for my water filter. I miss it very much when it is not working. The water tastes quite different."
 

Brian Luker, via email:
"I would like to thank you and congratulate you on your service. It sets a very high standard and is an example to the less efficient firms around."
 

Jan Taylor, via email:
"I would just like to say what a friendly and helpful sales team you have there. In particular Antony Eddah who has been most helpful and patient with a complete novice in the IT department. He has had to ring me twice about mistakes I have made so thanks Antony and I hope you get this email and it doesn't get lost in cyberspace like some others I have tried to send."